Section 01
Information we collect
We collect information to provide better services, respond to inquiries, and ensure compliance with applicable regulations.
Voluntarily provided when requesting a quote, contacting us, scheduling services, or submitting project details:
- Full name, email address, and phone number
- Property or building address
- Details related to fire escape services, violations, or construction needs
Automatically collected when you visit our website: IP address, browser type, device type, pages visited, time spent, and referral source — used to improve user experience.
Section 02
How we use your data
- Responding to inquiries and providing service estimates
- Scheduling inspections, repairs, and construction services
- Communicating updates about ongoing or completed projects
- Ensuring compliance with NYC DOB and FDNY requirements
- Improving website functionality and service quality
- Maintaining internal records and documentation
- Sending service-related communications
Section 03
Sharing & disclosure
We may share your information with licensed subcontractors, engineers, inspectors, compliance professionals, and project team members — strictly for completing your requested services.
We may disclose your information to comply with legal obligations, respond to government or regulatory bodies, enforce our agreements, or protect safety and legal interests.
In the event of a merger, restructuring, or asset sale, your information may transfer as part of business assets.
Section 04
Cookies & tracking technologies
Our website may use cookies to store preferences, analyze traffic, and improve performance. You can disable cookies through your browser settings, though some features may not function properly without them.
Section 05
Data security
We take appropriate technical and organizational measures including secure data storage, restricted access, and use of trusted service providers to protect your information from unauthorized access or misuse.
While we strive to protect your data, no system is completely secure and we cannot guarantee absolute security.
Section 06
Data retention
We retain your information only as long as necessary to fulfill the purposes in this policy, comply with legal and contractual obligations, resolve disputes, and enforce agreements. Once data is no longer required, it is securely deleted or anonymized.
Section 07
Your rights & choices
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of communications
To exercise any of these rights, contact us using the details provided below.
Section 08
Third-party links
Our website may contain links to third-party websites for informational purposes. We are not responsible for their privacy practices or content. We encourage users to review the privacy policies of any external sites they visit.
Section 09
Children's privacy
Our services are intended for property owners, managers, and businesses. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will promptly delete it.
Section 10
Compliance with laws
As a company operating in New York City, we handle information related to building compliance, inspections, and safety regulations. We ensure all data handling aligns with applicable local, state, and federal laws including those related to construction, safety compliance, and business operations.
Section 11
Changes to this policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services. Updates will be posted on this page with a revised effective date. Continued use of our website after changes indicates acceptance of the updated policy.